Our vision for the future
TKQ Security Ltd aspires to be the first choice in the provision of Manned Guarding Services. These will be of the highest professional standards and integrity. In achieving this aim we will always be mindful of the need to think long term and to reflect the aspirations of our clients and staff.
Objectives
To fulfil our Mission Statement necessitates our achieving the following objectives.
a) Client Satisfaction
We must identify the client’s needs we intend to meet, set clear targets and measure our achievement against these expectations.
b) Motivation of Staff
Staff are our major asset in any such achievement. We must motivate them through strong and clear leadership towards the fulfillment of our market task.
c) Cost Effectiveness
Our client orientation means that we concentrate resources to maximize the value for both the company and the client.
d) Profitability
Profit is the necessary ingredient in achieving our long term aims and ensuring the availability of capital to meet the needs for such investments.
Values
We will only achieve the right balance of our objectives if we have a clear set of values which we all share and see as guiding our day to day behaviour. These are:
a) Responsiveness to Clients
Our clients will recognize us for what we do and how we act, not what we say. We must ensure that at all times our behavior, our language and our response recognizes that we have understood their problems.
b) Concern for People
Our business is based on trust and the integrity of our relationships. People form the key ingredient in these and our concern for them and their needs and ambitions must be evident.
c) Teamwork
Responsiveness and concern will only be effective within a spirit of teamwork. We will actively foster this through the free interchange of information and instructions and respect for each others contribution.
d) Technical Excellence
We have a unique blend of skills and the back-up teams to match. We will ensure that we maintain and use our skills to a high level of professionalism, externally and internally.